Support

For shop purchases, we accept PayPal, AfterPay (on applicable orders), 1canoe2 gift cards, Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well.

For monthly subscription purchases, Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards are accepted.

You may change your billing information at any time by accessing your account settings.

If you need to update your information on your account, please do so here. Please know order information cannot be edited once orders have been placed – this includes email, shipping address, shipping service, and order contents.

Customers who live in states or localities that charge sales tax will see sales tax listed at checkout as a separate line item. These taxes are imposed by state and local governments on the purchase of goods and services and are not limited to 1canoe2. The applicable tax rate is determined by the customer’s shipping address and the rates set by the corresponding state and local taxing authorities.

Once you are logged into your account, just visit your “My Classes” page under "My Account"!

You'll gain unlimited online access to a classroom with instructional videos. There is no physical product shipped out with the purchase of a class.

Classes are self-paced. You can return to the classroom and watch the videos as many times as you want, on any device!

Please note shipping timeframes do not include time needed to fulfill your order. Orders may take up to 3-5 business days to be fulfilled and shipped. You can view our shipping policies here.

Shipping rates for items from the shop will vary by service type and weight/size of order. Refer to the checkout page for accurate shipping and handling amounts. Orders of $110 or more shipping in the U.S. ($150 or more shipping to Canada) with economy service get FREE shipping. More shipping information can be found here.

Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders. Please review those items, as these terms apply to duplicate items as well.

Month-to-month commitment means that you are signing up for a recurring monthly subscription. Your subscription will continue until you request to cancel.

We do offer 6-month and 12-month commitment options. Please know you are committing to purchasing 6 or 12 months worth of kits with these options. In exchange for a longer commitment, you will receive better pricing on your kits. Your subscription will continue at the same payment level once you have fulfilled that commitment and until you choose to cancel.

For shop purchases, we accept PayPal, AfterPay (on applicable orders), 1canoe2 gift cards, Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well.

For monthly subscription purchases, Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards are accepted.

You may change your billing information at any time by accessing your account settings.

Your credit/debit card will be billed when you start your new subscription, then you will be billed on the 3rd of each month for your recurring subscription.