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Exchanges and/or refunds may be granted within one week of receipt of merchandise. Please email customercare@1canoe2.com and, if applicable, include photographs of the damaged goods. In most cases, we'll just send you a replacement for a damaged product, but we may ask you to return the item at your shipping cost.

If you are truly unhappy with your purchase and would simply like to return it, we will refund you the cost of the item only, not to include shipping, and the cost to return the item is your responsibility. First class mail is inexpensive and completely acceptable. Only unused, undamaged, and complete items that are in their original packaging are eligible for a refund.

Returns
413 Court Street
Fulton, MO 65251

Refunds will be processed via the original form of payment once we have approved, received, and inspected the return(s).

Due to recent delays in shipping to international destinations (anywhere outside the US + Puerto Rico), we have made the hard decision to suspend international shipping for the time being.  We sincerely apologize for any inconvenience. 

Customs and duties vary based on location and product. Therefore, we are not capable of including customs charges on international orders; any customs fees are the responsibility of the buyer.